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CCM enables empowerment of patients as primary stakeholders in their care. In the CCM care coordination model, patients take an active role in their care. They understand their care plan and feel comfortable reaching out to their care team.
Engaging diverse patient communities and their families and caregivers in a more active and empowered way will require a significant shift in thinking and patient engagement strategies for many providers, especially as care teams seek to serve a high volume of patients at lower cost.